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Ideas research

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Ability to integrate Empathy Sessions into existing customer community portals

When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei over 1 year ago in Empathy sessions 0 Future consideration

Include proxy votes in imported participants in empathy sessions

When inviting customers to participate in an empathy session, contacts from proxy votes should be included.
Shannon Sauvé over 2 years ago in Empathy sessions 0 Future consideration

Dependent questions on Polls

Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Guest 4 months ago in Polls 0 Future consideration

As someone with decent eye sight I find the font size to be too small.

In Aha it is often difficult to read text because the font size is too small. My eye sight is quite good. It must be especially hard for people with poor eyesight.
Guest 12 months ago in Ideas research 0 Future consideration

Add option to anonymize users in empathy sessions

It would be helpful to have an option to hide names in an empathy session in order to protect sensitive information shared by participants.
Guest about 1 year ago in Empathy sessions 0 Future consideration

Ability to add screenshots to the In-App Feedback

Would love to be able to display a screenshot\image in the subtitle area of the In-App feedback. Example I was using an in app feedback on a page to highlight a new feature on the page. It would be helpful to be able to show a screenshot of the fe...
Guest over 1 year ago in In-app feedback 0 Future consideration

Ability to manage Ideas portal applications

It would be nice to be able to manage ideas portal applications for the submission widgets.
Andy Shaffer over 1 year ago in Ideas portal / In-app feedback 0 Future consideration

Allow polls to be designed in advance of starting the session

I have list of questions I want to poll customers about. I have added the text to my poll questions in the guide but cannot add them until I start it. Would like to be able to get these ready so when the session is started the poll questions will ...
Guest over 1 year ago in Empathy sessions 0 Future consideration

Ability to move comments in an Empathy Session

Want the ability to move comments that may not have been put within the correct thread by the participant.
Bonnie Trei over 1 year ago in Empathy sessions 0 Future consideration

Pre-populate questions in session

As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Bonnie Trei over 1 year ago in Empathy sessions 0 Future consideration