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Status Future consideration
Categories Empathy sessions
Created by Kelly Sebes
Created on Oct 26, 2021

Reporting for empathy sessions

I would like to be able to run reports to see:

  • How many empathy sessions we have run and when

  • Who was invited and attended

  • The insights, learnings, and ideas that come out of the session

  • Each of the messages sent

We can use these report to share with other teams the work we are doing to understand customer needs. And also to import into other systems for additional analysis.

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  • Steph Reddington
    Jun 23, 2022

    Reporting on Empathy sessions would be great. I would like to run a simple report that gives me the following:

    Date of Session


    Name of Session



    This will help me to see which of our product teams are engaging best with our customers and where support might be needed for Discovery.