What is the challenge? AI rewrites articles for a human to review a draft, but does not highlight what has changed (added, removed) to allow the human to accept or dismiss suggestions related to text, formatting. alt text, style guide. What is th...

What is the challenge? Salesforce has announced updated Connected App and External Client App Security Requirements. What is the impact? Customers want to ensure that the Salesforce integration will not experience connectivity issues. Describe you...

What is the challenge? Enabling Settings > User Feedback > Enable user feedback displays “This was helpful” and “This was not helpful” buttons beneath every page. These labels remain in English in our Spanish and German knowledge bases, and ...

What is the challenge? Aha! allows a single record to be linked to more than one Jira issue through separate integrations, even when those integrations point to the same Jira Cloud site. This happens when a child record (Epic/Feature) is sent thro...

What is the challenge? The Subscriber, Voter or Commenter does not get intimation when any edits happens to the idea by creator What is the impact? The Voters, Subscriber and Commentor who are interested in the idea cannot trace the changes Desc...

What is the challenge? In Aha! Roadmaps, Custom roadmaps hide completely empty outer groups, but show empty subgroups when their outer group contains at least one row. For example: When grouping by Objective > Initiative, a Custom roadmap w...

What is the challenge? When changing a record's status, the UI displays the new status before the required fields are completed, even though the status change has not taken effect. The required field by status warning does not make this pendin...

What is the challenge? The new Aha! Roadmaps features board includes record-type options that some teams do not use. Administrators cannot find a navigation setting to hide these unused options. What is the impact? Showing unused record type...

What is the challenge? Views and filters can carry over when switching workspaces. Users who expect the workspace's default view must manually select Views → Reset to default view. There is no setting to turn this behaviour on or off. What ...

What is the challenge? Teams cannot require completion of a record's to-dos before users move it to the next status. Required fields by status help teams capture information, but they do not enforce completion of the activities documented in t...