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SHIPPED Share clips from customer interviews
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challe...

All ideas

Allow hiding unused record types on the new features board

What is the challenge? The new Aha! Roadmaps features board includes record-type options that some teams do not use. Administrators cannot find a navigation setting to hide these unused options. What is the impact? Showing unused record type...
Ben Hollier 4 days ago in Features 0 Future consideration

Prioritization list automatically unranks records based on status

What is the challenge? Closed or rejected features retain their rank in prioritization lists, leaving gaps in the ranking. What is the impact? Rank numbers keep increasing over time, requiring manual cleanup to maintain a useful list. Describe y...
Terence Osmeña about 16 hours ago in Features / Reports 0

Allow users to define search synonyms and article aliases in knowledge base search

What is the challenge? Users cannot define synonyms or article-specific search keywords to account for alternate wording, word forms, and spacing. What is the impact? Visitors can miss relevant articles when their search terms differ from the art...
Emily Steel 1 day ago in Knowledge bases 0 Future consideration

Prioritize phrase and proximity matches in knowledge base search

What is the challenge? Search does not automatically prioritize phrases or query words appearing close together. For example, searching “dark mode” can rank an article that mentions “dark” in one section and “edit mode” in another above the ar...
Emily Steel 1 day ago in Knowledge bases 0 Likely to implement

Allow users to control title and heading weighting

What is the challenge? Title matches count double body matches, but users cannot adjust this weighting. Headings are treated as body text. What is the impact? Users cannot prioritize title and heading matches when those better identify the releva...
Emily Steel 1 day ago in Knowledge bases 0 Future consideration

Allow users to configure stop words in knowledge base search

What is the challenge? Users cannot control how stop words are handled in queries or highlighting. What is the impact? Common words can produce broad results and distracting highlights. Describe your idea. Allow administrators to configure a s...
Emily Steel 1 day ago in Knowledge bases 0 Future consideration

Use custom fields as columns on the features board

What is the challenge? The features board supports custom fields for grouping rows, but not columns. Teams that organize work using a custom field, cannot display those values as column headings instead of standard releases or workflow statuses. ...
Chris Quigley 1 day ago in Features 0

Allow Aha Builder <-> Aha Integration to read notes

What is the challenge? Today, we have an Aha Builder app that is integrated with our Aha account. We would like to have the app extract the content from a specified note in our Aha account and load it into the app. However, the integration today ...
Reilly O'Connor 1 day ago in Builder 0 Likely to implement

Reporting issue of null

What is the challenge? Capability field-status audit view Current Aha! reports return both of these conditions as the same blank/null result: 1. A field exists on a record but has not been populated. 2. The field is not configured or availabl...
Russell Glenn 2 days ago in Reports 0

New Features board release - can only see 3 features per release

What is the challenge? Some releases show 3 cards, some releases show 4 cards, instead of all cards. I would expect to see all cards in the release in this view, like we could before the feature board release. What is the impact? Seeing only 3-...
Aidan H 2 days ago in Features 0