RELATED IDEAS
Private in-app feedback widget
This is a need for us in order to get feedback on our product. We are not interested in a shared feedback widget, but interested in individual feedback from every single user. We don't want to 'spam' our users/customers with feedback from other users. We already have an idea portal, but we want to keep our in-app feedback widget separate from our idea portal.
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We use Poll for private feedback. But we also want the private feedback feature.
As other SaaS we do releasing new features, and we want to collect feedback on new features.
We don’t want to use the community feedback feature for it.
We are in a similar boat as you Julie, in that, in-app feed back looks promising, but we want to keep the in-app experience limited. A little bit a feedback or quick idea in product is great but not so much to distract from the core purpose of the app. I do really like that feedback items can be promoted to other areas in Aha for the appropreate next step be it idea or task.
Anything new? :)