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Integrate with Freshdesk

Integrate with fresh desk for ideas and bugs
David Cordner over 8 years ago in Wanted 8 Already exists

Notification when an integration is down

Would like to see some way of setting user(s) to be notified if there is an interruption in communication between integrated system.
Guest 10 months ago in Jira 1 Future consideration

Update API integrations with JIRA to add Created Date and Resolved Date

We would like to be able to map the created date as well as the resolved date to fields within aha from JIRA.
Guest almost 3 years ago in API / Jira 1 Future consideration

Fix field population in Aha/Jira integrations to only rely on email address or other specific data

Today when the Aha/Jira integration runs it looks up users in Jira based on email, then failing to find a match it checks first name, then last name. Jira returns results for these and Aha will select the first return. The problem is that if we ha...
Guest almost 2 years ago in Jira 1 Future consideration

Add support for Jira Portfolio "Team" field

Jira Portfolio adds the Team custom field to JIRA. This team is used in Portfolio for planning. Aha! should support mapping this custom field so that the assignment of work and resource planning can be synchronized between Jira and Aha!
Scott McLean almost 4 years ago in Jira 1 Likely to implement

Add Goal and Score to CSV Import for Master Feature and Feature

We are working integrations with some other systems, and the way part of it needs to be handled is via CSV file (Master Feature) - but Goal and Aha Score is not available for this import. This would be very helpful for our integration.
Amy Lackas over 5 years ago in Integrations 3 Future consideration

Integration with Microsoft Flow

You have Zapier integration which is basically the same, but we would rather use Microsoft flow... it cant be that hard once you have one to do another. Basically just requires you to apply and with your existing rest api's the rest will be fairly...
Guest almost 8 years ago in Wanted 2 Unlikely to implement

Sync the change of parent link made in Aha! across 2 Azure DevOps integrations

Who would benefit? Customers with multiple integrations set up to ADO who are wanting to move features to different Epics as their plans change. What impact would it make? How should it work? The parent/child relationship should be tracked across ...
Stuart Blair 4 months ago in Azure DevOps Services and Server 0 Future consideration

Update records on all integrations linked to a template at one time

We anticipate having 150+ integrations based on a template (with the Rally integration). In order to add fields to the integrations, we edit the template and those updates/new fields flow to the individual integrations based on the template, howev...
Elaine Edwards over 4 years ago in Rally 2 Future consideration

Defect: Jira Integration record mapping doesn't use custom terminology

Who would benefit? Anyone with custom names for "Epic" or "Feature" who is setting up a Jira integration. What impact would it make? Prevent failure of the integration (which took us several hours to figure out). This was particularly egregious fo...
Guest 4 months ago in Jira 0 Future consideration