Notes
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5
VOTE
Share authentication between ideas portals and a knowledge base
What is the challenge? Customers currently need to authenticate to both an Aha! ideas portal and an Aha! knowledge base separately. How would you solve it? It would be helpful if authentication was connected (for passwords or SSO). What impact wou...
0
Future consideration
4
VOTE
Edit the documents in a KB outside of the existing parent line
What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...
0
Likely to implement
1
VOTE
Customize Documents header
What is the challenge? Currently, Aha Document headers are not customizable and default to "[workspace terminology] documents." What is the impact? Being able to customize the header would provide clarity on which workspace a user is in. Describe ...
0
Future consideration
4
VOTE
Allow for custom domains for KBs
What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...
0
Planning to implement
4
VOTE
Add option to delete child notes when deleting a folder
In Knowledge, when a folder is deleted, the child folders/notes are not deleted with it. It would be helpful to present the user with an option in a modal to delete just the folder, or delete the child folders/notes as well. Though you can use Shi...
0
Future consideration
1
VOTE
3
VOTE
Bulk import from HTML or JSON into Notes
What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
0
Future consideration
3
VOTE
Improve editing features within tables in Notes/Knowledge to make them more reliable
What is the challenge? Tables are a great, versatile component, however editing text within tables gets a bit erratic: typing within a sentence or editing a word will unexpectedly send the cursor to the end of the paragraph or sentence, making edi...
4
Future consideration
3
VOTE
3
VOTE
Publish the same note to multiple KBs
What is the challenge? Currently a note can only be published in a single KB. Users need to publish the same note to multiple KBs when: It is a different audience needing the same info They set up different SSO methods per KB. How would you solve ...
0
Likely to implement