Ideas portal

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Ideas portal search: provide options to sort results

It's unclear how Aha decides to sort search results on an Ideas portal. As an end user, I want to be able to sort by: Vote count (highest at top - I would likely make this the default) Time (most recent at top) Relevancy (whatever Aha believes are...

Brian Trombley almost 5 years ago in Ideas portal 0 Future consideration

3 VOTE

Track time to respond to an idea

We have SLAs in place to make sure we respond to ideas in a timely manner so it would be good to easily track the number of days between an idea being created and the first public comment being left on it. There is a column for public comments but...

Peter Whisenant over 2 years ago in Ideas portal 1 Future consideration

5 VOTE

Admin response templates

Based on trends we have seen with idea submission, there is generally a few buckets submissions fall into that require an Admin Response. As such, we have drafted positioning templates to expedite a proper response in these situations. It would be...

Guest about 4 years ago in Ideas portal 0 Future consideration

6 VOTE

OAuth 2.0 support for ideas portal

The options for supporting single sign-on for ideas portal are currently SAML & JWT. Could you add support for OAuth 2.0? All of the services we provide currently to our partners and customers are based on an identity provider which has standa...

Roman Hernandez almost 5 years ago in Ideas portal 1 Future consideration

4 VOTE

Ability to manage Ideas portal applications

It would be nice to be able to manage ideas portal applications for the submission widgets.

Andy Shaffer over 3 years ago in Ideas portal / In-app feedback 0 Future consideration

2 VOTE

Ability for attachment in scheduled report

I would love the ability to send a PDF attachment along with a regularly scheduled report. For more context, I'm asking PMs to fill out information in an idea that has 5 different scenarios of what to do. I have a guide with step by step instructi...

Julie Martin over 1 year ago in Ideas portal 0 Future consideration

11 VOTE

Map Zendesk attributes to Aha Idea

Among other attributes tracked in Zendesk, client name is an important factor in understanding the impact of, and reporting on our response to enhancement requests. Without the ability to map these attributes from Zendesk, we will have to manually...

Guest over 9 years ago in Ideas portal 5 Already exists

4 VOTE

Idea Email Template Trigger Control

As an admin of an idea portal, I want to control which specific email templates are triggered for an idea so that I can communicate with customers when the most important changes occur on an idea that they care about. For example, we have customer...

Patrick McCasky over 3 years ago in Ideas portal 1 Future consideration

5 VOTE

Add additional info to ideas in portal

We allow our global systems engineer community to vote on ideas in the idea portal. Would be nice to allow them to attach other data to ideas (more than comments) that would be related Deal IDs, The geo they represent, etc.

Guest over 4 years ago in Ideas portal 3 Future consideration

5 VOTE

Assign Idea to more than one PM

Currently, we are only able to assign an Idea to one person. When the Idea touches cross functional features, being able to assign to multiple PMs (perhaps a Primary PM and Secondary PMs) would be much easier than having to use the work around of ...

Ginger Alford over 4 years ago in Ideas portal 1 Future consideration

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