Specifically in addition to "Not visible in portal", "Visible to employees and partners", "Visible to anyone" I would like to see "Visible to the Creator". The main reason I need this is that I am defaulting Ideas as "Not visible in portal", and eventually changing most of them to "Visible to employees and partners", but I would like to make customer ideas visible to the customer who created the idea because without that they don't get notifications about the idea. It seems that since idea notifications are tied to idea visibility that there needs to be more visibility options.
Good news! We added more options for controlling idea visibility in your portal.
Automatically set the visibility of new ideas based on who submitted the idea - a portal user, internal user, or Aha! user. Configure this in your portal's settings under Overview > Type > Visibility.
We also added a new 'Visible to creator' option that allows only the idea submitter to view their idea in the portal and receive notification emails.
This is a crucial feature for us! The creator must be able to see his idea or otherwise he thinks something went wrong. Maybe add a flag (e.g., "review pending") to a newly submitted idea.
I also need this. Thanks!
I also need this enhancement. Thanks!
Totally agree to Laura, especially point 1 - "When portal users are Aha users, their ideas are -by default- not visible in the portal so they keep creating duplicates wondering why they don't appear."
We want all employees to login with their corporate login instead of adding them as portal users, but that means they don't see their own ideas, they don't get status notifications (only if they set themselves as Watcher in the backend). It would be a big step forward if at least their ideas would be visible immediately and not wait for the Product Manager to review first.
"Visible to creator" would also be very important for us in order to avoid duplicate idea entries or to allow users to submit and track their ideas containing private information.
Please do this! Otherwise the ideas portal is useless for our business.
Yes please! Have the same need - customers submitting Zendesk tickets aren't expecting the content of their communication to be made public so can't have it show up on the public portal but would very much like for the Aha! notifications to take over when the Idea is logged or Zendesk ticket is mapped to an existing Idea.
"Visible to the Creator" would unburden the kind Support team from having to field requests for updates on Ideas.
Though I think the happiest path for the customer would be for them to see updates within the original Zendesk ticket as the Aha! Idea progresses but not sure how easily that could be achieved.
This is a big pain in several areas:
1. When portal users are Aha users, their ideas are -by default- not visible in the portal so they keep creating duplicates wondering why they don't appear. I have to have a report to regularly monitor this.
2. The visibility name "visible to employees & partners" is extremely confusing when you only have internal users set for 'private' access and using SSO to grant partners & customer all portal access. Really miffs up reporting so that I have to cavet each view for our backend users.
Please fix both scenarios.
This is def needed if we are put a submission form on external sites.
"Visible to creator" would be great! This further expands the benefits/use-cases of ideas portal to allow them to be used to a broader user set. Our ideas portal have more senior, responsible personel in them who are more limited in number, but a broad 'end-user' feedback portal would be wonderful, but we would want such feedback initially only visible to the submitter to allow the workflow, collaboration with aha! users, but not seeing other end-user feedback.