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Status Shipped
Categories Ideas portal
Created by Jason LaCarrubba
Created on Feb 13, 2023

RELATED IDEAS

Make a visible to all in organization for ideas portal

We'd like to use an Ideas portal for for our customer support requests. Our blocker right now is that there is no option to make ideas visible to only people within the org. None of the other options work for us. We need to have all the contact within a single org only see the requests made within their organization.

  • ADMIN RESPONSE
    Nov 14, 2023

    You can now set your ideas to a new portal visibility option, "Visible to creator, their organization, and our employees." Since this uses the "Organizations" capability of Ideas Advanced, it is included as part of that plan. There are also other visibility options available with all plans, to make sure that only the right people can see each idea. And you only have to manage one portal! Learn more.

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  • David Barber
    Reply
    |     Mar 2, 2023

    I mistakenly duplicated this via https://big.ideas.aha.io/ideas/A-I-14197

  • +1
2 MERGED

Need option to set Idea Visibility to 'Organization and internal users'

Merged
Currently, the only option we have to selectively expose an Idea for a customer is 'Visible to creator and internal users'. However, this Idea is still not visible to other portal users from the same Organization. This defeats the purpose of the '...
David Barber over 1 year ago in Ideas 0 Shipped