We'd like to use an Ideas portal for for our customer support requests. Our blocker right now is that there is no option to make ideas visible to only people within the org. None of the other options work for us. We need to have all the contact within a single org only see the requests made within their organization.
You can now set your ideas to a new portal visibility option, "Visible to creator, their organization, and our employees." Since this uses the "Organizations" capability of Ideas Advanced, it is included as part of that plan. There are also other visibility options available with all plans, to make sure that only the right people can see each idea. And you only have to manage one portal! Learn more.
I mistakenly duplicated this via https://big.ideas.aha.io/ideas/A-I-14197