Currently Ideas that are emailed into the portal are not visible. I would like to see this be a configurable value so these can be made visible automatically versus having to manually update the emailed in Ideas.
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Thanks for the idea!
You are able to change the default setting for any idea submitted to your portal, which includes by email.
Go to Account settings > Configure portals, and select your idea portal
In the Default idea or request visibility section, select to Customize visibility
Select the option you'd like to use
Learn more in the Idea visibility section here: https://support.aha.io/hc/en-us/articles/201892399-Ideas-overview