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Status Future consideration
Categories Ideas
Created by Nigel Lawrence
Created on Nov 9, 2021

Age related trigger for automations

Automations offer great potential to alert owners/interested parties of action, but are frustratingly limited by the absence of a time based trigger.

In our case we want to conform to an SLA in processing ideas we receive and actively sending a reminder to assignee or other worspace owner that a threshold is approaching would be really desirable

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  • Nitin Shrivastava
    Feb 8, 2023

    It's a fantastic one & a great step to make the life of an idea & a moderator easy.

  • Ann Wuyts
    Dec 19, 2022

    Similar use case here, where we want to use an age related trigger (time in status) to mark ideas as overdue. We currently do that in our Tableau reporting, but it is not reflected within Aha.

  • Gene Lewin
    Jul 1, 2022

    I almost added as a separate idea but didn't want to kill any critical mass ... in addition to age-related scheduling of an automation, we should have the related ability to trigger at a specific time (e.g. run every night at 7 pm), or at a specific interval (e.g. run every 6 hours). While this may be worthy of a separate idea, I think these could/should all be implemented together.

  • Nancy Abercrombie
    Apr 21, 2022

    Agree with the original intent above but we also wanted to use a time based trigger to move old Ideas from one status (Ex: Future Consideration) to another (Will not implement) after a certain amount of time and votes. Thank you!


If then logic for automation rules

Example: If new idea is submitted and the status does not change in 2 days then automatically trigger a to do for someone.
Joe Galanti almost 4 years ago in Application 1 Future consideration