RELATED IDEAS
Time-based triggers for automations
Automations offer great potential to alert owners/interested parties of action, but are frustratingly limited by the absence of a time based trigger.
In our case we want to conform to an SLA in processing ideas we receive and actively sending a reminder to assignee or other worspace owner that a threshold is approaching would be really desirable
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ADMIN RESPONSESep 3, 2024
Try new time-based automation rules
Now, you can automatically assign a to-do, add a comment, or send an email if a work item sits in a specific status for too long. This is a great way to remind folks to take action on something — such as initiatives that need approval or ideas that are waiting for review.
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Option to auto-close task after set time
Create a status or transition that will automatically close a task after a set time. If, for example, a user submits an idea that we think is already answered, we can provide the answer, then set the status to "Waiting on Confirmation". If the use...
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Add additional trigger point when creating automation - to-do for ideas
Here is a use case: An idea is moved to the Under review state Create an automation ideas rule to be a To-do where the Trigger is set to: When an idea is created or updated and its status changes to a specific value of Under review Actions is set ...
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Great news that this is coming! I've already told our data analyst half of his reporting is soon redundant. Having this ability will allow me to offer more 'in-Aha!' reporting to our team, and need to send them to Tableau less.
It's a fantastic one & a great step to make the life of an idea & a moderator easy.
Similar use case here, where we want to use an age related trigger (time in status) to mark ideas as overdue. We currently do that in our Tableau reporting, but it is not reflected within Aha.
I almost added as a separate idea but didn't want to kill any critical mass ... in addition to age-related scheduling of an automation, we should have the related ability to trigger at a specific time (e.g. run every night at 7 pm), or at a specific interval (e.g. run every 6 hours). While this may be worthy of a separate idea, I think these could/should all be implemented together.
Agree with the original intent above but we also wanted to use a time based trigger to move old Ideas from one status (Ex: Future Consideration) to another (Will not implement) after a certain amount of time and votes. Thank you!