RELATED IDEAS
Time-based triggers for automations
Automations offer great potential to alert owners/interested parties of action, but are frustratingly limited by the absence of a time based trigger.
In our case we want to conform to an SLA in processing ideas we receive and actively sending a reminder to assignee or other worspace owner that a threshold is approaching would be really desirable
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MERGED
SLA Notifications for ideas
One of the more important things we'd like in regards to idea creation is the ability to create SLA notifications on them. For example, let's say that an idea comes in - we'd like to be able to say that we are going to reply to the idea within 1 b...
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Future consideration
It's a fantastic one & a great step to make the life of an idea & a moderator easy.
Similar use case here, where we want to use an age related trigger (time in status) to mark ideas as overdue. We currently do that in our Tableau reporting, but it is not reflected within Aha.
I almost added as a separate idea but didn't want to kill any critical mass ... in addition to age-related scheduling of an automation, we should have the related ability to trigger at a specific time (e.g. run every night at 7 pm), or at a specific interval (e.g. run every 6 hours). While this may be worthy of a separate idea, I think these could/should all be implemented together.
Agree with the original intent above but we also wanted to use a time based trigger to move old Ideas from one status (Ex: Future Consideration) to another (Will not implement) after a certain amount of time and votes. Thank you!