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Share your product feedback

Status Future consideration
Categories To-dos
Created by Molly Jane Quinn
Created on Nov 14, 2024

Add "watchers" to receive notifications on automation to-dos

What is the challenge?

Automations are awesome. Being able to have a series of to-dos that pre-populate help ensure consistency.

BUT.

To-dos created by Aha! automations are a bit of a black hole. No one is notified when the assignee completes OR adds a comment to the to-do.

It makes the automation useless from a productivity and workflow transparency standpoint.

What is the impact?

  • Wasted time checking in on to-dos

  • Wasted time not moving work forward immediately

Describe your idea

It would be helpful to either have the person assigned to the overall feature receive a notification or have the option to add a "watcher" to the automated to-do when you update the due date and assignee.

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  • Admin
    Claire (CJ) Juozitis
    Reply
    |
    Nov 14, 2024

    I agree with the above. Also, not being able to show who the to-do is "from" (the assigner) causes confusion for assignees. Unless they check the history, it's unclear who has created and assigned the to-do to them.

    This is true of automated to-do's, and also if one person fills out and assigns a to-do originally created by someone else (assignee will often assume the to-do 'creator' is who made the request, even if someone else filled it out).