Custom fields available in zendesk widget

Is it possible to have a custom field visible on the zendesk create idea/link form? We are starting to using a custom tag field to help identify product components. It would greatly help if we could apply categories and custom field information when creating ideas from zendesk. Currently, we have to raise the idea in zendesk, and someone else has to add the additional information in aha, we would like to avoid the double handling.

  • Guest
  • Feb 14 2017
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  • Rich McMullen commented
    December 01, 2017 21:21

    We would find this very useful as well - we need to gather information from our users in order to build a business case for an idea.