To allow users to configure the visibility from zendesk, so that customer data isn't shared.
|Release time frame|
Thanks for the idea!
We will continue to monitor this idea for community feedback.
Alternative option: New ideas created in Aha! through the Zendesk integration automatically default to a visibility level of not visible in portal. However, default visibility settings can be modified for an ideas portal if desired. This would impact all ideas, not just ones submitted via Zendesk.
To learn more, check out the Idea visibility section in this article: