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Status Future consideration
Categories Ideas portal
Created by Guest
Created on Feb 19, 2020

Allow custom visibility for ideas from Zendesk

To allow users to configure the visibility from zendesk, so that customer data isn't shared.

    Jul 22, 2022

    Thanks for the idea!

    We will continue to monitor this idea for community feedback.

    Alternative option: New ideas created in Aha! through the Zendesk integration automatically default to a visibility level of not visible in portal. However, default visibility settings can be modified for an ideas portal if desired. This would impact all ideas, not just ones submitted via Zendesk.

    To learn more, check out the Idea visibility section in this article:

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