Add a new idea Subscribe
Status Future consideration
Categories Integrations
Created by Guest
Created on Oct 26, 2015

RELATED IDEAS

Zendesk Integration- Add Idea Category

Current:

When I create an idea from a Zendesk ticket, a user is able  to forward the Zendesk title and description to create an Idea in Aha.

 

Requested:

When I create an idea from a Zendesk ticket, a user is able  to forward the Zendesk title, description, and Idea Category to create an Idea in Aha.

 

 

 

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  • Guest
    Reply
    |     Aug 27, 2021

    yes we are facing the same issues

  • Luke Walker
    Reply
    |     Mar 8, 2019

    We have multiple products, and as those products do have integrations between each other, it means we have to manually screen who owns it - would be great if the Support Engineer can set the idea category at time of idea submission instead.