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Status Already exists
Categories Ideas
Created by Kevin Simon
Created on Nov 24, 2021

Add reference to originating ticket in Ideas created from Zendesk agent

When a ticket is created by the Zendesk integration, and a reference to the originating ticket to the Idea in Aha.

  • ADMIN RESPONSE
    Nov 29, 2021

    The link to the original ticket can be found on the idea details page in Aha! within the proxy votes section.

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  • Admin
    Kelly Sebes
    Nov 29, 2021

    You are welcome! Please let us know if you have any other feedback.

  • Kevin Simon
    Nov 29, 2021

    So it can - thank you!