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Status Future consideration
Categories Integrations
Created by Niclas Kårlin
Created on Oct 18, 2018

Zendesk app: Connect to idea even when user has already voted

If I try to link a ticket in Zendesk to an Aha idea, where the user has already liked it, these errors are now returned:

error: "User is already subscribed to idea"
error: "User has already voted for idea"

I’d like to see the ticket connected to the idea, even with those errors. This would make it visible inside Aha what tickets this idea is connected to.

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