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Status Future consideration
Categories Voting
Created by Shri Iyer
Created on Jun 16, 2020

Zendesk integration sends organization and contact info

When using the zendesk integration to submit ideas into Aha, the integration creates a proxy vote correctly using the Zendesk filer's email address. But the integration does not populate the organization and comments. This forces us to go back to the support ticket in Zendesk for details or create yet another artificial proxy vote from support with additional details. The integration with Zendesk feels half baked.

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  • Guest
    Aug 19, 2020

    This would be very handy. I just added the integration into Zendesk, but my team is doing the same - creating the ticket in Zendesk and then logging into Aha! to further edit and cast proxy votes.

  • +1