As you know with Zendesk, ideas often flow in from support systems as well. Without this integration, we'll now have to manually enter each idea from Desk.com into Aha!.
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We are excited to introduce the Aha! integration with Desk.com. Support teams using Desk.com can now submit new ideas on behalf of customers or link support cases to existing ones in your ideas portal. Check out our blog post for more details.