I am using CSV import to integrate my Customer Support system (FreshDesk) with Aha!. The idea is that CS is our public interface and will receive and triage tickets (questions, defects, product enhancements, and incidents). Any valid defects/produ...

Hello, We recently started using Aha to help manage our projects. It is important to note however that those are recruitments projects and not software development. It means we had to change the terminology (because “features”, “release”, etc. d...

One of our idea portal users asked to be able to delete her own idea. It'd be nice to have that as an available option per portal.

I have to manage more than 100+ users on a regular basis in Aha!. With the latest change, the Users tab has been moved to Product Line/Product which is adding to number of clicks everytime to add/manage/remove users. To add to the pain, there is n...

I have a single Ideas portal with both internal (employees) and external users. In order to keep the external users anonymous, I turned off the visibility for the user name in the portal. This affected the internal user names as well though. I'd l...

Idea portal: Would like to have an option to multi-select the products when submitting an Idea. Currently, only 1 idea can be submitted to 1 product. However, 1 idea can be applied to multiple products. Please add the multi-product select feature.

Add a drop down selector that allows each portal user to control the number of ideas that are displayed on each screen in the Ideas Portal. The system should remember the last option selected by the user for the active session.

Many of our customers have tight email firewalls. Our IP addresses have been whitelisted for our transactional emails. It would be much easier if Aha let us use our IP addresses to send emails related to our ideas portal.

We have a private idea portal. When the user hits our idea portal URL, they are prompted for their email address each time. The portal does not allow the browser to autofill this email address either. User then clicks Next, where they are prompted...

There are two different sets of scorecard metrics for when reporting on Features. The first group of metrics under the "Aha! Score metrics" header represent ALL potential metrics that can be applied to serve as the Feature system level scorecard....