What is the challenge? Currently you can set the fonts "Inter" or "Ret Hat" in your knowledge base, not but in an Aha! note What is the impact? Confusion over supported fonts/the inability to visualize the knowledge base font within Aha! ...

What is the challenge? Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...

What is the challenge? Now, Next, Later roadmaps are driven only by dating fields. We would like the ability to define not just by dates, but by epic status as well. What is the impact? The impact is that for us, the most effective NNL roadmap wou...

What is the challenge? Looking for the ability to request work from other workspaces, but the default record link type is a dependency. What is the impact? Today when a work request is accepted the new record and original record are connected thro...

What is the challenge? Currently you can only have 5 goals defined for a study. What is the impact? It is not possible to capture additional goals for a single study for larger studies with many goals defined Describe your idea Incre...

What is the challenge? Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy. What is the impact? By connecting responses to real data, citation links build trust and confidence in AI-...

What is the challenge? Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...

What is the challenge? Currently, it’s not possible to allow users to assign work to a team while preventing them from updating the team’s status. What is the impact? This inadvertently allows someone from another workspace to modify the s...

What is the challenge? There is no way to currently notify all portal users when an idea is shipped (unless the user is subscribed). What is the impact? Customers can see that we deliver on ideas we receive. Describe your idea The weekly portal su...

When we add a proxy vote for a customer, we want an option to subscribe that customer to updates on the idea.