What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
Simone Bilton
3 months ago
in Knowledge base
0
Planning to implement
Allow a product manager to create multiple scenarios of product roadmap to help decision process of what to build when as priorities change
Despite best laid plans a product manager is often challenged by changing priorities that demand scenario planning to create what-if scenarios before deciding which plan is the most optimal. Today, we export the current roadmap to Excel for manipu...
Guest
about 7 years ago
in Capacity planning
11
Future consideration
Show epics and features together on features board
By adding grouped features to the Master Feature view this would allow users to see which features are within their master features, and allow drag and drop of features between master features.
The display of features is currently not an option ...
Guest
over 5 years ago
in Epic
3
Future consideration
Today when a timeframe is archived, it no longer appears as an option when adding a filter on a timeframe. It is possible to report on archived goals and initiatives using a filter to show archived records, but it makes it difficult to report on t...
Max Robbins
5 months ago
in Strategy
0
Likely to implement
Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...
David W
11 months ago
in User management
2
Future consideration
What is the challenge? I want to be able to copy records name with hyperlink in one click, today I have to copy the name separately and then the link separately which is a hassle. What is the impact? Saving tedious work from the user Describe your...
Ondrej K
2 months ago
in Application
3
Future consideration
Allow Idea records to be seen in a now next later roadmap view
What is the challenge? If we want Ideas to be shown in an Now/Next/Later roadmap view, we need to create a custom drop-down and then a custom report. What is the impact? Would allow users to be able to skip having to create a drop-down and possibl...
Anthony Chamy
3 months ago
in Ideas / Roadmaps
2
Future consideration
Many shapes I use within whiteboards have connector lines. Many of those diagrams have lines that cross-over. It would be helpful to have line jumps so that there isn't confusion about where the lines are intended to go. For example, process diagr...
Steve Dagless
6 months ago
in
0
Future consideration