What is the challenge? |
Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. |
What is the impact? |
This is confusing our internal users and a potential issue for adoption of the KB's across the wider organisation. |
Describe your idea |
Support multiple SSO methods across KB's. including Aha! SSO so that our internal users have a consistent experience. |