Ideas research
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VOTE
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VOTE
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VOTE
Empathy Sessions - Contact Count, Export, Metrics
In the Empathy sessions it would be great to have a count of contacts who have participated in the session. It would also be great to be able to easily export the list of people who have participated. It would be really cool if we could also get s...
0
Future consideration
4
VOTE
Empathy sessions: option to customize the "Title" in emails
Today, I can edit the "Subject" and "Introduction" of emails that are sent to contacts for an empathy session, which is useful for tailoring the message. It is not currently possible to edit the "Title", which can lead to a confusing message for m...
1
Likely to implement
2
VOTE
Distribution list for empathy sessions
We have segmented client groups that consist of about 15 client representatives in each group. We have a process where we always review ideas with the members within that group. When scheduling an empathy session, it won't be applicable for us to ...
0
Future consideration
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VOTE
Conditional parameters for viewing feedback in the in-app widget
For b2b web applications, it would be useful to have the capability to filter what feedback a user can see based on a defined parameter associated with the user. As a SaaS application, I only want users in the same organization to be able to see f...
0
Future consideration
2
VOTE
Add more details on empathy session poll responses
It would be great to have more details on the participants who respond to empathy session polls. Right now you can only see the name of the participant who voted by hovering over them. It would be really helpful to be able to report off of these r...
0
Future consideration
1
VOTE
Pressing "up" should move the cursor to the cell above within a table
Imagine a table (or use the one below): Top left Top right Bottom left Bottom right In Firefox (and possibly other browsers), using the up arrow in one of the bottom cells, brings the cursor to the beginning of the line of the current cell instead...
0
Likely to implement
10
VOTE
Support in-app feedback widget in mobile apps
In-app feedback widgets are great for collecting social feedback from specific pages in web applications. It would be great to also collect feedback from users through any iOS and Android apps we provide them as well. We would like the same abilit...
2
Future consideration
2
VOTE
Lock session transcript once session is completed
I want the ability to lock a session transcript once the session is over. It is currently possible to reply to messages and add emojis even after the session is over. This can be a confusing experience for some users - especially unfamiliar Aha! u...
0
Future consideration