It would be ideal if we could change the empathy session email address to use our own domain so that our customers don't view the email as suspicious and know that it is coming from us. Currently the empathy sessions are sent from feedback@aha.io ...
Jeff Shaffer
9 days ago
in Empathy sessions
1
Future consideration
What is the challenge? Ideas Portal has been designed with individual contributors in mind. We need multiple users to be able to collaborate on and edit ideas in the portal and would like an optional setting to enable this. What is the impact? Tea...
Guest
9 days ago
in Ideas portal
0
Future consideration
What is the challenge? currenlty someone would write a description, which contain a lot of information, and we might need to comment certain point of this description. Currently we use the edit description or the comment, but some comment stream g...
What is the challenge? We have two knowledge bases, customers and internal users. Some of the pages are common between both knowledge bases (Supported Browsers as an example) and we have used the 'Link' feature to link to the common document in a ...
Steve C
10 days ago
in Knowledge base
0
Future consideration
What is the challenge? Inconsistent Image sizes What is the impact? Images when pasted into Knowledge are sometimes too small and expanding the size can cause inconsistent sizes Describe your idea An option to autosize to the width of the publishe...
Steve C
10 days ago
in Knowledge base
0
Future consideration
What is the challenge? Images, especially screenshots, often have white space What is the impact? Enhanced Viewing Experience Describe your idea Having a border option, similar to office application would enhance the look of the image without havi...
Steve C
10 days ago
in Knowledge base
0
Future consideration
I need a variable/custom field to insert the current year (or another value) in a KB.
What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...
Mark T
10 days ago
in Knowledge base
0
Likely to implement
What is the challenge? Presently, unable to show present Ideas Status overview as cleanly as can do when visiting an Ideas Portal What is the impact? Loss of communication of ideas being worked and status Describe your idea Enable ability to inser...
What is the challenge? Using long phrases on charts What is the impact? the phrase is not wrapped and the label loosing meaning Describe your idea wrap long series labels to show more of the text
Jake Hawkes
10 days ago
in Reports
0
Future consideration