What is the challenge? |
Customers who want a tailored KB experience for users want options to further customize this. |
What is the impact? |
This would allow customers more flexibility to customize their KBs to their own brand and the experience they want for customers. |
Describe your idea |
This can work similarly to custom CSS in Idea Portals currently. |
The recent updates on customization have helped but are still lacking. As an example, I can edit the background of a selected document but not the text color. I can't appear to edit the primary background color of the knowledge base.
Branding is critical and customization should cover all elements of the knowledge base