Ideas portal
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16
VOTE
Allow admins to control the frequency of the Ideas portal summary email
What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
1
Future consideration
2
VOTE
When making changes to an Ideas Portal add a step that requires a 'SAVE' before the changes are implemented
What is the challenge? Once you open that window and make changes to the checked boxes for the Ideas portal, they are immediately implemented What is the impact? This would make changes to Ideas Portals 'idiot proof'. Describe your idea Requiring ...
2
Future consideration
1
VOTE
Ideas Portal - Suggest similar ideas based on criteria entered by a user
What is the challenge? As a product user that reviews Ideas posted by other users, we are often finding repeated ideas added by multiple users. (Users are not searching for similar issues to upvote.) What is the impact? Managing ideas is cumbersom...
1
Planning to implement
11
VOTE
Allow idea automation to include submitting organization as a condition
What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
0
Future consideration
5
VOTE
Add ability for users to report on their ideas from the ideas portal
What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
0
Future consideration
4
VOTE
AI detected categories in ideas submission
What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
0
Future consideration
10
VOTE
Option to sync layout between idea portal and idea record
What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
1
Future consideration
1
VOTE
Intake Portal / Work Request Improvements
What is the challenge? We have multiple types of work request that come in to our teams. The Brand new Ideas, the request for additional support, Test Data Requests, Test Support Request, Security Request Support, Estimate only request. These requ...
0
Future consideration
4
VOTE
Remove +1 vote added on idea submission for submit-only portals
What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...
1
Future consideration
16
VOTE
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