What is the challenge? |
Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. Currently ideas submitted automatically add a vote for the submitter so they become a follower of the idea. Since I limit votes in the voting period, any submitted idea is automatically taking the vote of a voter. They vote across all ideas and do not always vote for their own ideas. There is no need for the submitted user to be a voter on the idea. There is no need for them to become a follower on the idea until they vote on it during the voting period. Also, submit only portals by default do not send notifications to the submitter, so them being a voter seems extraneous. |
What is the impact? |
Causes friction with idea submission process. |
Describe your idea |
Do not log vote for the submitted by user with a submit-only portal. Or an option to not do this. |
Would also like to see the option to toggle this feature on/off for private ideas portals. We use our internal ideas portal as a way to prioritise our company roadmap, and while anyone is able to submit proposals for the roadmap, only certain members of leadership are able to vote for prioritisation. At the moment non-voting team members are having their vote automatically applied when they submit proposals which gives a false total when prioritising.
If an option for this were added, I suggest it be included in the idea import. When starting a new portal and importing ideas from a ticketing system, it would be useful for the ideas to be created without an automatic vote attributed to the idea.