What is the challenge? |
Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. Currently ideas submitted automatically add a vote for the submitter so they become a follower of the idea. Since I limit votes in the voting period, any submitted idea is automatically taking the vote of a voter. They vote across all ideas and do not always vote for their own ideas. There is no need for the submitted user to be a voter on the idea. There is no need for them to become a follower on the idea until they vote on it during the voting period. Also, submit only portals by default do not send notifications to the submitter, so them being a voter seems extraneous. |
What is the impact? |
Causes friction with idea submission process. |
Describe your idea |
Do not log vote for the submitted by user with a submit-only portal. Or an option to not do this. |
If an option for this were added, I suggest it be included in the idea import. When starting a new portal and importing ideas from a ticketing system, it would be useful for the ideas to be created without an automatic vote attributed to the idea.