What is the challenge? |
As a product user that reviews Ideas posted by other users, we are often finding repeated ideas added by multiple users. (Users are not searching for similar issues to upvote.) |
What is the impact? |
Managing ideas is cumbersome and takes a lot of overhead to review and then locate the same or similar idea to merge. To review comments across all related ideas, you have to navigate to each merged Idea. |
Describe your idea |
Implement AI that will identify the same or similar Idea based on keywords the user is entering when creating a new Idea. This allows the user to more easily identify the potential duplicate and easily upvote or comment on the existing Idea and further decreasing the overhead to manage new and existing ideas. |
Thanks for your idea! We recently added AI-assistance to help Aha! users find and merge duplicate ideas. You can learn more here.
The ideas portal already suggests similar ideas to users when they are logging a new idea. We plan to improve the logic it uses to make it AI-powered as well. Below is a screenshot of how it works today. Let us know if you don't see this happening in your portal.