AI detected categories in ideas submission

What is the challenge?

We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ideas.

What is the impact?

This should reduce the amount of misrouted ideas from customers when they do not fully understand the categories for their ideas.

Describe your idea

When submitting a new idea analyze the content provided by the customer against exiting ideas with similar content and use the category definitions for each workspace as a guide on where an idea should live. Instead of requiring a customer to manually select the workspace and category first, use the description provided by the customer to suggest what workspace and category would best fit what is being asked within the idea.