What is the challenge?
It can be hard to identify which insights are valuable
What is the impact?
You may prioritize the wrong thing or it may take longer to identify the important things people are asking for.
Describe your idea
Add...
Chris Quigley
5 days ago
in Discovery
0
Future consideration
What is the challenge?
It would be helpful to be able to chat with colleagues about a study or interview within the tool, and @ mention colleagues to bring others into the conversation.
What is the impact?
Greater collaboration within Aha!...
Chris Quigley
5 days ago
in Discovery
0
Future consideration
Allow uploading of images to interview transcripts
What is the challenge?
Currently, images cannot be uploaded to an interview transcript, though audio/video/documents can. If an interviewee is discussing their particular setup or making sketches to support the discussion, the interviewer will o...
Reilly O'Connor
12 days ago
in Interviews
0
Future consideration
What is the challenge?
For product team members who conduct a large volume of user interviews, it is challenging to keep track of the large number of participants and who was spoken to in which interview. A visual reminder of the participants th...
Reilly O'Connor
12 days ago
in Participants
0
Future consideration
What is the challenge?
Currently unable to use the MCP server connection to analyze Discovery interviews in Aha!
What is the impact?
Our UX team would like to link their designs to the user interviews.
Describe your idea
Add support ...
Support script templates for different user types/personas in the same study
What is the challenge?
Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...
What is the challenge?
Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy.
What is the impact?
By connecting responses to real data, citation links build trust and confidence in AI-...
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
Max Robbins
29 days ago
in Discovery / Ideas
0
Future consideration
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challeng...
Max Robbins
4 months ago
in Discovery
0
Future consideration
What is the challenge? Aha! Discovery currently only supports live video discussions but some teams also want to facilitate async online feedback, akin to empathy sessions. What is the impact? Insights from async online feedback discussions can't ...
Jack Parr
4 months ago
in Discovery
2
Future consideration