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Share your product feedback

Status Future consideration
Categories Ideas portal
Created by Alon Sabban
Created on Sep 19, 2024

Allow to change the default email templates for feedback portals

What is the challenge?

I have many feedback portal, and would like to maintain a consistent customer communication via emails

What is the impact?

I as a sole admin, need to manage many feedback portals, and keep copy paste the email templates from portal to portal

Describe your idea

There are several options:

  1. allow to change the default email template - should be fairly simple and would cover 80% of cases i think

  2. Allow to export / import email templates - more complex, but more flexible and would allow to manage i8t end to end

  3. Allow to copy specific type from one portal to another portal

BTW - regardless of this feature the next fiel "choose a categroy or this idea" expose another huge limitations - there must be a search for such lengthy picklists..

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