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Status Future consideration
Categories Ideas portal
Created by Guest
Created on May 3, 2017

Ability to enable/disable each email template for the ideas portal

We have ideas with hundreds of people voting and commenting on features and have received feedback from our users that they are overwhelmed with emails from the portal, in particular, the "User has Commented" email. 

 

We would like the ability to disable this email whilst still having the New Idea, Admin Response and Status Update emails sending out.

  • Attach files
  • Moran Alony
    Apr 27, 2022

    any status updates here?

  • Moran Alony
    Mar 29, 2022

    I would ask, in addition to opt-out user comments, to be able to granularly control all 4 email notifications. that would complete a granular control over a very important part of our Product<>user communications.

  • Guest
    May 18, 2017

    Would this be needed if the users were able to control the frequency and types of emails that they received? What is some of your users wanted to receive that notification, so they could re-engage with the conversation?

    https://big.ideas.aha.io/ideas/APP-I-2837

3 MERGED

Disable email response to Ideas submitted

Merged
I would like the ability to disable the automated emails that get sent in through an Idea submission form. There are currently two emails that get sent - one as a "thank you for submitting your idea",and then additional emails when the Idea's stat...
Guest about 6 years ago in Ideas 0 Future consideration
10 MERGED

Ability to configure events that trigger idea email notifications to subscribers

Merged
We have a very active ideas portal and when users votes on an idea they become subscribers to that idea. Many of our idea portal users have complained that they receive too many unwanted emails (they are notified any time another portal user makes...
Patrick Pickren almost 6 years ago in Ideas 1 Future consideration