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Status Future consideration
Categories Ideas portal
Created by John Hopkin
Created on Jul 8, 2016

Weekly summary emails for Ideas Portal Users

We have  an extremely active ideas portal but our users find that they struggle to navigate through the 100's of ideas raised. One of our customers has requested a weekly or fortnightly notification email of new ideas raised to our ideas portal. 

The user would want to opt out of the email if requested. 

They would also like to have a highlight in the email (or an option to separately email) for ideas raised by employees at their company. I.e. all ideas raised by users with the same email domain as them so they can review and vote. 

  • Attach files
  • CJ Jacobs
    Dec 10, 2020

    For our product managers who are receiving ideas from stakeholders, we would like the ability to send email notifications or a weekly digest of new ideas hitting a particular product area in the portal, so that ideas aren't missed, as measured by reduction in response time back to the idea submitter after an idea is submitted.

  • Guest
    Sep 10, 2020

    We just moved from Idea Scale to Aha!. Ideas Scale produced a weekly digest email of the top 10 ideas, including details and comments. This is the biggest request from our users after transitioning to Aha!, stating that it serves as a reminder to visit and participate. Without the friendly reminder, frustration and anger is what propels them to the portal, which reduces substance and creates a miserable experience for both sides to work through. Please note that I vote on behalf of a 2,000 person community with a targeted population of 12,000 to match the old community population.

  • Nerissa Muijs
    Jan 13, 2020

    Our users are also requesting something similar, although I would prefer it to be an opt-in function that would be available from the portal itself. It would drive interaction, votes and collaboration.

  • Mark Evans
    Jul 30, 2018

    We have the same requirement for our portal only users, they say that having a summary (digest) email containing new and trending ideas on a regular basis (weekly / monthly) would actually drive their usage of the ideas portal.

    As unless they have a specific idea, they do not tend to access the portal due to the demands of their roles.

  • +1
10 MERGED

All Users who create an idea in the Ideas Portal Get an Email

Merged
Today if a user of an ideas portal enters an idea but they are a reviewer or view only user in Aha as well they do not get a "Idea Created" email. This is a bit of a disjointed experience for users as some users get these emails and some don't. (O...
Guest over 4 years ago in Ideas portal 3 Future consideration
14 MERGED

Digest of new ideas created sent to ideas portal users

Merged
We have an ideas portal that we use with our internal employees and want to be able to drive more engagement with the portal. People simply don't think about it. I want to be able to sent out a "digest" type email, maybe on a weekly basis, to all ...
Guest over 7 years ago in Ideas 0 Future consideration