We have an extremely active ideas portal but our users find that they struggle to navigate through the 100's of ideas raised. One of our customers has requested a weekly or fortnightly notification email of new ideas raised to our ideas portal.
The user would want to opt out of the email if requested.
They would also like to have a highlight in the email (or an option to separately email) for ideas raised by employees at their company. I.e. all ideas raised by users with the same email domain as them so they can review and vote.
Drive more engagement in your ideas portal
You can now send customers a weekly summary of activity in your ideas portal and encourage them to share more feedback. Enable this new email in your portal's email settings. Read more.