Ability to modify Ideas Portal email invitation template

I would like to be able to modify the Ideas Portal's initial "You've been invited..." email in the same way that I can modify all other emails that the Ideas Portal sends to my users. I would also like the ability to modify the "from" address to reflect my company's domain.

  • Cathy Sherwin
  • Apr 27 2016
  • Shipped
Release time frame
  • Nov 20, 2019

    Admin Response

    Good news! You can now customize the content in the invitation emails that are sent to ideas portal users. Use the new invitation template that is available in your portal settings on the 'Email branding' tab.

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  • Guest commented
    26 Sep, 2018 07:06pm

    I agree with the Guest comment. This is our first impression with customers and stakeholders. Custom messaging is critical to introduce them to the system.

  • Guest commented
    4 Sep, 2018 05:42pm

    This is the first impression that is made with stakeholders engaging in ideas. The ability to customize should absolutely be a priority to clarify purpose and intent engagement- particularly with executives and for use across larger enterprises.

  • David Egerton-Warburton commented
    8 Apr, 2018 04:28am

    We would like to invite 4000+ users to start contributing to our ideas portal.  So we do not have to send our two separated communications. We would like to be able to customise the invite so that we can offer more information and explanation to our users.

  • Scott Bleasdell commented
    4 Dec, 2017 03:38pm

    Isn't this duplicate of APP-I-2647?

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