Allow Full Customization of Email Template

As I lead design + product at my company, I'd love to be able to have full control over the contents of the email templates that are sent via Aha. Currently the content is injected into what seems to be a pre-existing template and the large logo in the header is something we would like to change.


I recognize that this can probably all be overridden via CSS, but it would be really nice to be able to import an HTML template and not use any pre-existing template. I use MailJet as our email design tool which spits out standards compliant HTML emails. I want to be able to import into Aha but am unable to. It is impacting our ability to brand and design the email engagement that we have with users.


Please consider adding this or a variety of this feature to the portals.

  • Guest
  • Aug 26 2019
  • Future consideration
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  • Ben Smith commented
    22 Apr 09:26pm

    Just as other external emails are customizable I vote for the emails sent via the new Automations also be customizable. It is a disjointed experience to see some branded communications and others from the same portal cannot be branded or customized

  • Jeff Champagne commented
    16 Apr 06:00pm

    Yes please! Our customers are complaining to us about the "centered" text in the email notifications.

  • Marta Cooke commented
    3 Nov, 2019 08:20pm

    I wonder if the API key created for custom fields could double as tags in a custom email template.  That should save a bit of coding time.

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