Status Future consideration
Categories Branding
Created by Guest
Created on Aug 26, 2019

Allow Full Customization of Email Template

As I lead design + product at my company, I'd love to be able to have full control over the contents of the email templates that are sent via Aha. Currently the content is injected into what seems to be a pre-existing template and the large logo in the header is something we would like to change.


I recognize that this can probably all be overridden via CSS, but it would be really nice to be able to import an HTML template and not use any pre-existing template. I use MailJet as our email design tool which spits out standards compliant HTML emails. I want to be able to import into Aha but am unable to. It is impacting our ability to brand and design the email engagement that we have with users.


Please consider adding this or a variety of this feature to the portals.

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  • Ben Smith
    Apr 22, 2020

    Just as other external emails are customizable I vote for the emails sent via the new Automations also be customizable. It is a disjointed experience to see some branded communications and others from the same portal cannot be branded or customized

  • Jeff Champagne
    Apr 16, 2020

    Yes please! Our customers are complaining to us about the "centered" text in the email notifications.

  • Marta Cooke
    Nov 3, 2019

    I wonder if the API key created for custom fields could double as tags in a custom email template.  That should save a bit of coding time.

  • Avatar160.e35e46fe62a53e488ef9451dd1d3432e

custom email template

When l custom my email template, l would be able to change the "view your idea" button's color to associate with the colors of my company's web site ans maybe move this button into the body of my template.
Guest over 4 years ago in Ideas 0 Future consideration