Ideas portal
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6
VOTE
Ability to Subscribe to a Product Category
Currently, customers can "subscribe" to specific Ideas. Can we expand this ability to allow customers to "subscribe" to Product Categories? We have had requests from customers for this ability so that they can be notified of updates and new Idea s...
0
Future consideration
7
VOTE
6
VOTE
Bulk-edit/delete ideas portal users
You ought to be able to perform the same action on a selection of ideas portal users. Here's a scenario I recently encountered:I created an ideas portal for someone else's project. In advance of that person announcing the project and calling for f...
1
Future consideration
1
VOTE
Allow users to edit ideas in the portal for their organization
Who would benefit? Idea Portal users What impact would it make? Users can change ideas on behalf of others in the same organization How should it work? If the organizations is active in an Idea Portal, it would be very useful if the users can chan...
0
Future consideration
3
VOTE
Track time to respond to an idea
We have SLAs in place to make sure we respond to ideas in a timely manner so it would be good to easily track the number of days between an idea being created and the first public comment being left on it. There is a column for public comments but...
1
Future consideration
1
VOTE
User flag or field to indicate idea was reviewed so that users can easily vote on ideas without having to re-read many
Who would benefit? Users submitting/reviewing ideas would spend less time reading ideas they already read and more time voting on ideas that are relevant to them. Since this may encourage more voting when made easier this also benefits the product...
0
Future consideration
13
VOTE
Create an idea on behalf of a user (while using the Zendesk integration)
It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket.
Really it should show up as that person who created the idea instead of the analyst who has their Zen...
2
Already exists
2
VOTE
Ideas portal external users need better visibility to what falls into 'My Organization' bucket.
We learned today that the 'My Organization' filter logic includes MORE that just the Idea that were created by users within the given organization. It also includes any and all Ideas that each user has voted for. This is not intuitive (a user woul...
0
Future consideration
1
VOTE
Allow portal users to edit Organization object fields in the portal
Who would benefit? Portal users and users that manage submitted portal ideas What impact would it make? Vastly reduce manual effort in managing submitted ideas and understanding which Organizations request an idea. The manual effort in keeping fie...
0
Unlikely to implement
1
VOTE
QR code for ideas portal access
Who would benefit? everyone for ease of connection for collaboration in this software What impact would it make? Error prone and go direct to the location for the collaboration. Time saving How should it work? Scan QR Code from phone and start col...
0
Future consideration