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Ideas portal

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Ability to show products in a specific order on the ideas portal

Currently all products associated with an ideas portal show in an alphabetical order. This is very confusing to users as we group products under different product lines on the backend but unable to do that on the portal. We should have an option t...
Jyothirmayi Talaparthy about 2 years ago in Ideas portal 1 Future consideration

Prompt user to enter a reason for voting on an idea on the ideas portal and only accept the vote when an explanation is provided

Currently with just a click on the vote button users are allowed to vote on an idea without providing a proper explanation as to why they think the idea is worth the vote. We are noticing users just rallying behind a submitted idea without valid r...
Jyothirmayi Talaparthy about 2 years ago in Voting 1 Future consideration

Allow portal users to hide ideas

Some users of our idea portal have expressed a desire to be able to hide certain ideas that they don't care about and don't want to be cluttering up their search results. If they can hide an idea, they would also want to be able to access the list...
Don Benson about 2 years ago in Ideas portal 0 Future consideration

Pinned ideas should display Vote button and # of votes

For pinned ideas, add the Vote button and current number of votes, so users can see act/see this information without having to click into the idea. This information may inform which pinned ideas users want to click on.
Amanda Chan about 2 years ago in Voting 0 Future consideration

Proxy Vote Section of Ideas - Scrolling Issues

When I’m in the proxy vote section of ideas, I cannot scroll to the right until I have scrolled all the way to the bottom which is a really terrible user experience. I would also ideally like to be able to lock columns in the view so that as I scr...
Melissa Crawford about 2 years ago in Voting 0 Future consideration

Ability for a customer to group or annotate ideas

A customer has asked for the ability to create an arbitrary group of public Ideas beyond those he created, voted on, commented on, or subscribed to that is visible to other customers. This would allow him to identify ideas around a specific intere...
Guest about 2 years ago in Ideas portal 0 Future consideration

I need to understand how many unique clients are voting on ideas

We use the idea board to gain insight into our customer needs. The sizes of our customer vary widely and when the larger companies submit an idea, they send an internal blast to their users to vote on the idea. This skews the data and makes it dif...
Joanne I about 2 years ago in Voting 0 Already exists

Ideas portal for Help centre, end-user support knowledgebase

Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
John Hopkin about 2 years ago in Ideas portal 3 Future consideration

Merge contacts

Just like you can merge organizations, it will be nice to be able to merge contacts, because sometimes, users submit ideas via different email addresses and we would like to merge those two contacts into one. This way a contact can have many email...
Jeremy Fourna over 2 years ago in Ideas portal 0 Future consideration

Ability to select multiple Organizations for proxy voting on Ideas

It would increase efficiency for our customer facing teams to be able to quickly add proxy votes for multiple Organizations as part of adding proxy votes for Ideas.
Jeff Shaffer over 2 years ago in Voting 2 Future consideration