Our Sales and Support teams use HubSpot CRM for all of their daily operations. I would love to have the same two-way sync that is provided for Salesforce within HubSpot. Essentially, the ability to associate contacts to ideas within HubSpot
Guest
almost 6 years ago
in Ideas / Integrations
18
Future consideration
Ideas Portal - Suggest similar ideas based on criteria entered by a user
What is the challenge? As a product user that reviews Ideas posted by other users, we are often finding repeated ideas added by multiple users. (Users are not searching for similar issues to upvote.) What is the impact? Managing ideas is cumbersom...
Guest
20 days ago
in Ideas portal
1
Planning to implement
Ability to include Epic and Feature card positions in user story maps in List Reports as columns
What is the challenge? user story maps are not listed as available data objects nor attributes telling how contained epics and features are sorted within these user story maps. So far we can only reconcile which user story map contains which epic ...
Pascal B
20 days ago
in Reports
0
Future consideration
Allow integrations to be setup from a system setting - not tied to a user
What is the challenge? We had a former development manager set up some integrations and this is tied to that development manager's user. When we disabled the user (part of the security process when someone leaves, it disabled and wiped away the in...
C Gordon
21 days ago
in API
0
Future consideration
What is the challenge? We use tags to group epics, features, and requirements. Sometimes a requirement belongs to multiple tags, where the parent feature may not. Currently there is no option to bulk-edit tags in requirements, as there is with fea...
Nic S
21 days ago
in Features
0
Future consideration
I need the ability to configure My work for my use case. The page is often cluttered with elements that we may never use. Here are a few of the challenges we've run into: Customize My work by persona Customize for novice users. Imagine a cleaner i...
Nathaniel Collum
over 1 year ago
in My work
0
Future consideration
What is the challenge? There is no easy way to send ideas to engineering to work on or keep the information in sync. What is the impact? Time spent copy and pasting data. Out-of-date information leading to confusion. Describe your idea Like the re...
Sync goals and initiatives across more records using automations
What is the challenge? Recently the ability to sync goals between epics and features was added to automations which is great! However, not all customers use epics, but still want a way for goals to be automatically synced to their lower level work...
Max Robbins
5 months ago
in Strategy
0
Future consideration
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
Simone Bilton
3 months ago
in Knowledge base
0
Planning to implement