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64
MERGED
Ability to add "Idea Votes" as a metric in the equation for a custom scorecard for idea Scores.
As a Product Manager our priority is based off the frequency of the need from our customers as well as other metrics. It would be beneficial for us to create a Total Score with the vote being one of the multipliers. This would make prioritization ...
0
Shipped
6
VOTE
Remove +1 vote added on idea submission for submit-only portals
What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...
2
Future consideration
17
VOTE
Limit the number of proxy votes a single organization can add
Right now we're using proxy vote by organization to understand the number of client organizations that will benefit from an idea. However, because there is not a permission structure per organization sometimes multiple team members of the organiza...
0
Future consideration
9
VOTE
8
VOTE
Features on a roadmap can show a link to related ideas in the portal
I would just like to have the ability add that as a field to any of the cards on the roadmap. If it has an originating idea, then the idea number would appear, if not, it would be blank. If the customer clicks on the idea record, it could take the...
1
Shipped
4
VOTE
Gather insights from customer meeting notes and tie them to relevant ideas/roadmap records
What is the challenge? Customer success, sales teams, UX, and researchers will have lengthy discussions and meetings with customers frequently. In these conversations, many insights are gathered that would really benefit product teams as they prio...
0
Shipped
28
VOTE
Add upvote by organization in idea submission form
Our ideas portal is private, and primarily used by customer-facing stakeholders including sales and support. Since an idea does include a vote because it in itself is an idea and therefore has to be requested or "voted" on by someone or some org i...
4
Shipped
19
VOTE
Customize permissions of adding new contact or organization through the proxy voting flow
We would like to turn off the possibility to add new contacts and organizations in the proxy voting flow. The reason: we have a separate flow for adding new contacts and organizations which is in sync with other systems. We have many custom fields...
1
Shipped
45
VOTE
Enable private portal users the ability to have multiple votes per idea
I am trying to add a private portal for our sales employees to submit requests on behalf of customers. This means every time a customer wants the same idea, I need a way for the sales employee to add another vote. A workaround I am thinking of is ...
10
Shipped
32
MERGED
Allow admin to add votes for portal users
We are a company that is VERY engaged with our customers, and this is across the globe. Once we spend a few hours or days on site with a customer, they feel like they HAVE given us their feedback and it is redundant for us to go back to them, give...
0
Shipped
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