Enable private portal users the ability to have multiple votes per idea

I am trying to add a private portal for our sales employees to submit requests on behalf of customers. This means every time a customer wants the same idea, I need a way for the sales employee to add another vote.

A workaround I am thinking of is to have them add a comment for every additional request they get but it doesn't capture the popularity of that feature as well as votes.
  • Melissa Hopkins
  • May 11 2015
  • Future consideration
Release time frame
  • Feb 21, 2017

    Admin Response

    We recently shipped a feature which provides the ability to set more intelligent voting capabilities. 

    You can now vote on a single idea multiple times. This can help to account for scenarios where you might be submitting or logging requests on behalf of others.

    Read more about it here: http://blog.aha.io/allocate-customer-votes-ideas-portals/

  • Attach files
  • Guest commented
    June 15, 2015 22:40

    Couldn't agree more. This would be very helpful until we're ready to take our idea portal public.

  • Danny Douglass commented
    June 15, 2015 22:42

    Agreed - this would be great!!

  • Troy Goode commented
    June 15, 2015 22:49


  • zoe walters commented
    August 18, 2015 01:50

    We also need the ability for our BDM to vote multiple times on behalf of various customers. We would not be keen to let the customer be added to the portal at this time - therefore are restricted when using the BDM's same email address.

  • Dennis Newel commented
    October 16, 2015 22:22


  • Thomas Dhollander commented
    February 09, 2016 19:05


  • Bill Farrell commented
    June 10, 2016 18:53

    This will be incredible helpful for our organization. Right now, our internal support team is constantly logged feature requests on our customers behalf. If we only allow one vote per support team member, then we're unable to gauge the demand for this feature.

  • Jordan Jacobs commented
    July 26, 2016 19:04

    this would be very helpful but we need to let them note who customer was

  • Guest commented
    June 23, 2017 10:22

    Good that you have shipped this feature but a limit of 10 is very prohibitive, we have tens of thousands of users, so the ability to add 10 votes per support team member for example is not going to last long

  • Jay Altschuler commented
    July 27, 2018 19:38

    Love this idea. We need to have certain users that are able to vote on issues multiple times and then other 'public' users that are only able to vote once