RELATED IDEAS
Notify Idea Submitters that their Idea has been Turned Into a Feature. Notify a second Time when that idea has been released
There is no transparency for submitting ideas and watching them be pushed to production for non developer folks. If someone submits an idea they should be notified when:
- It is converted to a Feature
- It receives the status "will not implement"
- The feature is pushed to Production/ Shipped
Everyone loves seeing their ideas come to fruition and it's important that stakeholders have a clear and transparent view into the process. It also saves the manual effort of having to reach out to the idea submitter and letting them know the status.
Thanks
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Max,
What Chris said is still true and there is not a defect.
There are two fundamental types of users in Aha!
- Aha! Users
-Ideas users
Aha! users can be added as watchers. Ideas users can be added as voters.
Someone that submitted the idea to the portal or voted on the idea do not show up in Aha! as watchers. They do show up in Aha! as voters on the idea if you click the voters link on the idea.
Voters & submitters on ideas automatically get updated on changes to the status if you have configured you custom statuses correctly. As described in the article Chris linked, there is a "Status category" - the category is specifically what kicks off the built in notification system within Aha!, e.g - already exists, will not implement, in progress, Shipped.
There is another issue altogether that you voted on today: https://big.ideas.aha.io/ideas/APP-I-908
That is specifically for if I add myself as a watcher to an idea that the watcher status gets passed to the feature if the idea is promoted. This is so an Aha! user can actively mark themselves as a watcher on an idea they care about and keep informed of all descriptions/comments/etc that might occur on the feature once it has been promoted.
Danny
Can you confirm that the watchers issue is a defect?
Also - users who submit ideas are *not* being added as Watchers
[image: Inline image 1]
Hi Chris,
The notification system as set up by Aha! does not meet the needs. Allow me
to describe.
Each time an Idea is submitted it goes into the "Idea" portal - and Aha!
assumes we should be moving or monitoring the status there.
In truth - if the Idea is confirmed for development - it immediately moves
to a feature. That feature has no watchers:
[image: Inline image 1]
This workflow dictates that I must maintain an Idea status from two places
- moving or changing the status as it moves through development. This
represents replicated workflow and no follow through - ideas and features
should be connected one to one.
Does that make sense?
Thanks
Max
These notifications are exactly how ideas work today. Users who submit ideas through the portal will receive notifications when the status changes.
You can read more about notifications here: http://support.aha.io/hc/en-us/articles/202573439-How-Idea-management-notifications-work
Aha! users can watch an idea in order to see the same changes (and more). If an Aha! user creates an idea within Aha! (not in an idea portal) then they will automatically be made a watcher of the idea.