Admins should be able to add portal users as subscribers to ideas

This would be incredible for my organization -- our sales team raises Ideas and proxy votes in our Ideas portal on behalf of external clients, and those relationship managers need to be able keep up with their colleagues' requests. And it’s a hassle for them to each search for the Idea and subscribe. They need to be able to bulk subscribe

This would streamline the communication process for idea progression and be a major aid to both our support and product management teams.

+1

This would be very useful for my organization. 

Example use case: The original idea submitter is leaving their company and wants to pass off ownership & email notifications to a colleague.

Changing the "idea created by" value doesn't work, because the original submitter retains their vote (the idea gets double-voted and I cannot remove the extra vote).

Instead, I want to subscribe the new colleague to all of the original submitter's ideas, so they can get notifications when I make updates to the feature.

I also would like to attach a subscriber to an Idea for a couple of reasons:

- Technical Support determines that the call is an enhancement and not a bug, and would like to attribute the Idea to the caller.

- Importing ideas captured in a prior system: I can import and capture the customer who submitted the idea originally, but cannot make them a subscriber once the import is complete.

This feature will be a huge enabler for my team.  It will simplify idea communication and keep the right people aware of development progress and comments.

I really want to be able to add my users as voters and subscribers to an idea myself, as part of customer support, rather than directing them to the portal

I have a very similar use case to Adam Grace, we have multiple sources of feedback outside of Aha and I need to be able to add them to existing Ideas so I can use Aha as the single source of truth for all our feature requests

Please!! This is blocking our  global support team  & sales adoption as we can't have them submit on-behalf of.  

I agree... If I'm responding to an idea and need to let someone who hasn't subscribed to the idea know there is an update

What's the latest on this?

We have support team members submitting requests on behalf of a specific person and need to get that specific person subscribed to notification. this is easily possible in jira & zendesk and blocking our ability to open up to our employees.

I'd like to add my voice to the chorus here - this feature would be very useful for us. Without it we have to do some manner of awkward work-around.

This would be great for us too!  There are times when we are on the phone or chatting with a client and they want to be notified when a feature is ready.  Being able to subscribe a user to an idea would be great in this case.

Also, we're switching from Asana to Aha for feature request tracking, and as we manually enter in the ideas into Aha, we want to be able to subscriber the users who are listed in the Asana task to the Aha idea so that they get notified.  

Hi Jeremy, one important thing to note is that merging ideas will automatically add any subscribers on the merged idea to the idea it was merged into.

This is definitely a must have.  we have a few remote service centers who are constantly reporting tickets and they don't search prior to submission.  we can merge ideas but we're unable to add those portal users to the existing idea as a watcher to notify them the status.

I did notice you can change an idea submission to any portal or aha user, but they doesn't help with an existing idea.. I don't want to change the original owner, only add additional watchers.

This is almost a have-to-have feature. 
Two examples:
Example #1:
A client mentions a feature in a meeting and I want to make sure he knows about it when it ships.

Example #2:
A customer service agent receives a phone call and wants to add a clients needs to an idea.

In our world the best thing would be for the customer service agent or any other person working at our conpany to add the idea if it already exists or create a new idea on behalf of the customer. That is great customer service. To have to send them a link to vote or create the idea will just create some friction for the customer and the customer will maybe not att the killer-super-feature that they came up with as an idea.

Please implement this sooner than later.

I also agree with this feedback. We have an extensive NPS surveying and customer interview program that usually leaves us with a variety of customer feedback. It'd be awesome to have the ability to manually subscribe someone to an idea as part of that process.

Tagging portal users (right now you can only tag Aha users in the private comments) would have a similar effect