RELATED IDEAS
This idea has been merged into another idea. To comment or vote on this idea, please visit APP-I-4738 Admins should be able to add portal users as subscribers to ideas.
Allow administrator to subscribe Idea Portal users to specific submissions
Merged
Idea portal submissions trigger a notification to a single Aha administrator. This administrator would often like to share submissions with specific portal users. It would be very helpful if I could easily 'Subscribe' another user to an idea, or if there was another mechanism to easily share with a group of users.
Agreed - this does not really seem to exist.
This is marked "already exists," but the functionality mentioned doesn't seem to line up with this idea - is there a way to **subscribe portal users** to ideas? Or is there only a way to set Aha users as watchers of ideas?
Within the Aha! application, there is the ability to "watch" an Idea. You can assign yourself as a watcher, or anyone else with an Aha! account. This allows you to receive notifications whenever there are updates to this idea.
Agreed. If I leave a comment as an Aha user I cannot then receive notifications of any customer responses without voting on the idea myself. I may not want to use an admin response if an idea needs some clarification prior to leaving an admin response.