Dedicated Integration User

It would be great to have a dedicated integration user instead of having to use a user license for this purpose.  I would love to keep my user and the updates from integrations (Jira, TFS,...etc) separate so that it is clear who made the update in Aha. To do this today I would need to buy another license for integrations and I don't think that should be the case. 

  • Guest
  • Feb 21 2017
  • Future consideration
Release time frame
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  • Guest commented
    May 04, 2018 12:51

    It can be very confusing for our team to see "The boss did this, the boss did that".  Creating a service account named "Github Activity" makes things much clearer.


    I can see an "API Only" user being a feature of an Enterprise plan.


  • Guest commented
    May 17, 2018 02:17

    My use case is slightly different but I agree this would be beneficial. I am the only paid user with my current plan and I have a zendesk integration setup. Even after going through the steps to ensure Im a watcher and to enable notifications, I still cant get notifications for ideas submitted through our zendesk integration. This is because Im the user who authenticated the zendesk aha integration and Im told it thinks Im the one submitting the request so it doesnt email me.

  • Laura Giles commented
    October 23, 2018 03:21

    Agree. SFDC has this ability.