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Status Future consideration
Categories Integrations
Created by Guest
Created on Mar 24, 2017
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit APP-I-4122 Dedicated Integration User.

Using a single user for integrations Merged

Please can you make an option to have a single user for integration (integration only) ?  We are making this a standard setup and due to security of an individuals password, we didn't want to use a "real user".  Unfortunate this means that we are billed a seat for each "Integration User" we use for connecting to development tools.  Currently we are planning on using 3 integration setups and therefore are paying for 3 seats of Aha just for the connection which doesn't seem fair.  Doing this also lets us control who adds offerings so that we know they are setup up properly (custom navigation, custom workflows etc) all features Aha has given us...but is difficult to train individual users to do.  using separate integration setups for each unique "system" integration allows us to have some tractability and control over who has access.  Lastly...using this allows people to see if integration notices are set up to be sent...users would know when a change was made by a user in Aha and when a change was made by the integration.  Please do this by doing this method is costing us.