RELATED IDEAS
Improvements for selecting ideas in Salesforce
In the popup window for selecting an idea to link:
* Would be nice to be able to sort by name
* Would be nice to have partial search, not only full word search
* Would be nice to filter out ideas which have already been added. This can create duplicate connections which need to be manually cleaned up
* The select idea button is on the right, somehow it feels like it should be on the left. I keep accidentally almost clicking on New idea rather than select.
* Would be nice to be able to sort by name
* Would be nice to have partial search, not only full word search
* Would be nice to filter out ideas which have already been added. This can create duplicate connections which need to be manually cleaned up
* The select idea button is on the right, somehow it feels like it should be on the left. I keep accidentally almost clicking on New idea rather than select.
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ADMIN RESPONSESep 4, 2025
Improved search in Salesforce
It is now easier for customer-facing teams to add fresh feedback to existing ideas. Enhanced search and new filters save precious time. You can also pin key ideas to the top for quick selection. Learn more.
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Do not Require first filtering by Product in the "Request an Idea" Salesforce Visualforce Page
Having to first filter by Product (and not having an "all Products" option when searching for an existing Idea in the Request an Idea visualforce page) means that a user may miss an existing idea because they are not in the right Product. We shoul...
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Shipped
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Agree with the above, and would also add the ability to open the suggested ideas in the portal to see the full context. The 2-line summary is often not enough to know if an existing idea is really what the customer is looking for. Currently I have to memorize the ID number and search for it manually in the portal.
Partial search would be a huge win for the sales/success teams, to help reduce # of duplicate ideas submitted. Path of least resistance to attach to an existing idea.