Automatic user deactivation from Aha

I would like to have the ability to set an automatic deactivation of user accounts after XX days of inactivity.

Use Case:
As an admin with a large user base, I frequently have users moving between groups, changing responsibilities, etc. Sometimes folks win the lottery and leave the company, but I am not always aware of all these changes, which leads to users sitting on licenses they no longer need.

Having the ability to set a global policy would help me manage my user base more effectively.

Aha could automatically send a notification to the user after YY days saying something to the effect of

"We've noticed that you have not logged into your Aha account in the last YY days. According to your administrator, accounts will be deactivated for all accounts that are dormant for more than XX days. If you still need access, please log in today!" (Or something equally clever and cute)

  • Joe Carpenter
  • Aug 15 2016
  • Future consideration
  • Attach files
  • Laura Giles commented
    19 Feb, 2019 09:36pm

    YES. this is still a pain! I can't keep up with users. it should be automated for ease of  user assignment list cleanup. Shouldn't have to scroll through 1,000 names if only 200 people are actually in the system.