This will allow teams that use FogBugz to onboard to Aha! easier, without having to orphan FogBugz cases already entered that cannot speak back to Aha! through the current FogBugz integration.
Thank you for the idea. We currently do not have plans to update this area as it does not align with our current strategy or recent customer requests.
We've been using Fogbugz for far longer than we've been using Aha!. We have a wealth of existing potential new features in Fogbugz that we are unable to link to Aha given the current state of the FB integration. Essentially, the Fogbugz integration is not useful to us in its current form -- it's far too limited in terms of fields passed between the two and is completely reliant on all features originating in Aha which is not realistic in our workflow.
The FogBugz webhooks can now be more nuanced in terms of event types to which the integrating services can respond. http://help.fogcreek.com/10800/webhooks