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Status Already exists
Categories Account settings
Created by Guest
Created on Dec 16, 2015

Use the same username for multiple Aha instances

As a consultant with multiple clients using Aha, I want to login to each specific Aha instance (,, etc) with the same, professional email address.

I also want to manage support requests related to multiple clients from a single work email address.

Currently I workaround this issue by using distinct email addresses to login including @gmail and @hotmail accounts that don't look professional to my clients.

This also impacts any subcontractors I use across multiple clients as not even Reviewer roles can use the same email for more than one Aha instance.

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  • Guest
    Dec 17, 2015

    Ok, good deal, I got this working.

  • Admin
    Brian de Haaff
    Dec 16, 2015

    You can do this today. Simply invite your "professional" email address to each account that you want to be in. You will then see a drop down next to your profile picture that allows you to navigate back and forth between all of the accounts that you have access to. And once you have given yourself full access -- you can remove the old email and version of you from each account. And any data that was created under your old user will still be available. We built this for consultants just like you.