Use the same username for multiple Aha instances

As a consultant with multiple clients using Aha, I want to login to each specific Aha instance (company1.aha.io, company2.aha.io, etc) with the same, professional email address.

I also want to manage support requests related to multiple clients from a single work email address.

Currently I workaround this issue by using distinct email addresses to login including @gmail and @hotmail accounts that don't look professional to my clients.

This also impacts any subcontractors I use across multiple clients as not even Reviewer roles can use the same email for more than one Aha instance.

  • Paul Edge
  • Dec 16 2015
  • Already exists
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  • Admin
    Brian de Haaff commented
    December 16, 2015 22:05

    You can do this today. Simply invite your "professional" email address to each account that you want to be in. You will then see a drop down next to your profile picture that allows you to navigate back and forth between all of the accounts that you have access to. And once you have given yourself full access -- you can remove the old email and version of you from each account. And any data that was created under your old user will still be available. We built this for consultants just like you. 

  • Paul Edge commented
    December 17, 2015 05:04

    Ok, good deal, I got this working.